Najma Dawood

Case 08 · Brand & Experience · Product Design

2024

Teachers College, Columbia

Communications & digital architecture for a city-funded curriculum launch

Client
Teachers College, Columbia University
Role
Strategic Communications Specialist
Year
2024
Discipline
Brand & Experience, Product Design

Overview

A short, concentrated engagement around the launch of Teachers College's inaugural city-funded Black Studies curriculum — a program with high institutional stakes and a tight public window.

Context

The curriculum launch coordinated across faculty, academic leadership, and the NYC Chancellor's office. Digital touchpoints had to carry that weight — clearly, accessibly, and without losing editorial voice.

Approach

  1. 01

    Led communications strategy and stakeholder coordination across faculty and leadership.

  2. 02

    Redesigned content architecture and CMS workflows for the program's digital presence.

  3. 03

    Aligned digital touchpoints with institutional priorities and accessibility standards.

Outcomes

  • 247% increase in web traffic during launch window.
  • 300% growth in engagement.

Next

A personal operating system

01